How to solve the problem of no sound in Zoom, the main video call service in the workplace and school since the beginning of the epidemic?

How to solve the problem of no sound in Zoom, the main video call service in the workplace and school since the beginning of the epidemic?

You might come across no sound on Zoom, which is a big problem that happens when you're video chatting with friends and family on Zoom or in the middle of a business meeting but don't worry, it's a common problem. Let's take a quick look at how to solve the Zoom audio problem and see the methods you can apply to fix the error.

Although it has been in the market for years, the Zoom video calling app, which has become one of the indispensable elements in our lives with the pandemic, has undoubtedly become the number one communication channel for many people. For this reason, the Zoom sound issue is the most important problem for users. Zoom audio interruption is a common problem because many different factors can cause this problem.

If you are wondering what is the problem with no sound in the Zoom app; It means that you do not hear the voice of the other party. In other words, it's mostly not about the microphone but rather caused by the speaker, headphones, sound card, or app. Or even the operating system can display this problem. Let's take a quick and closer look at how to solve the problem of no sound in Zoom and see the methods that you can apply to solve this problem.

How to fix the Zoom audio problem?

• Method 1: Make sure your Zoom app and operating system are up to date.
• Method 2: Check the audio connections.
• Method 3: Update your sound card driver.
• Method 4: Configure the computer sound settings.
• Method 5: Check Zoom settings.

Make sure the Zoom app and operating system are up to date:

No matter what issue you have on your computer or a different device you use Zoom on, the first point you should check updates. The application you are using and your operating system should always be up to date. Outdated applications and operating systems can cause many different problems, such as no sound in Zoom.

With updates, minor bugs that users might not notice in applications and operating systems are fixed. On a system that hasn't been updated, these errors keep showing up. Especially in apps that work in pairs, like Zoom, problems arise as a result of an outdated app being used by one of the parties in the conversation.

Check your device's audio connections:

Although it may seem like a very simple reason, the main reason for problems like Zoom audio problem could be a simple lack of connection or inserting the cable into the wrong port. If you are using an external speaker, make sure it is plugged into power or charged and properly connected to your device.

Likewise, if you are using a headset, make sure it is plugged into the correct port and that the headset is fully functional. If you are using a headset, speaker, or microphone with a Bluetooth connection, you should make sure that the connection is working and that you are within Bluetooth range when you encounter problems.

Update your sound card driver:

• Open the Task Manager page.
• Find your sound card driver.
• Right-click on it.
• Then click Update Driver Software.
• Now the driver will be updated.

• Or use an external program to update the drivers
• Download Driver Easy from here and complete the installation.
• Run the program and scan your computer.
• All your drivers will be updated.

If you think your sound card driver needs to be updated to solve the Zoom sound issue, just follow the above steps on your Windows PC. Most of the time, drivers are updated automatically using Windows Update, but sometimes you have to do it manually. You can also easily access driver updates using third-party software such as Driver Easy.

Configure computer sound settings:

• Open Control Panel.
• Then open the Hardware and Sound page.
• Click on the audio page.
• Then select the audio output device.
• Click the "Properties" button.
• Open the Enhancements tab.
• Now disable all sound effects.
• Right-click on the speakerphone in the taskbar.
• Then click Volume Control.
• Turn the volume up on Zoom.

If you think that you need to configure computer sound settings to solve the Zoom sound problem, just follow the above steps on your Windows computer. The page names you see in the steps may differ depending on your version of Windows, but they are similar in substance.

Check Zoom app settings:

• Open the Zoom settings page.
• Then open the Audio tab.
• Make sure to select the correct devices such as the microphone and speaker.
• Play the original audio.
• Do disable echo cancellation.

One of the most effective ways to solve the Zoom audio problems is to check Zoom settings. Most of the time, users can cause such issues by taking the wrong step during the installation. Fortunately, the solution is very simple.